Activeampx LLC Privacy Policy

This Privacy Policy applies to all visitors, customers, and users of the Activeampx LLC website. By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website.

1. Information Collection

We collect various types of personal information to provide and improve our services. This information includes:

  • Personal Information: Name, address, email address, phone number, billing address, shipping address.
  • Payment Information: Credit card details, debit card details, bank account information (processed through secure payment gateways; we do not directly store sensitive payment information on our servers).
  • Account Information: Username, password (encrypted), order history, preferences.
  • Communications: Records of your communication with us (emails, chat logs, phone calls).

How Information is Collected

We collect information in the following ways:

  • Directly from you: When you create an account, place an order, subscribe to our newsletter, contact customer service, or fill out a form on our website.
  • Automatically: Through cookies and similar technologies when you browse our website.

Required vs. Optional Information

Some information is required to process your orders and provide our services (e.g., name, address, payment information). Other information, such as marketing preferences, is optional.

Automatically Collected Information

We automatically collect certain information about your device and browsing activity, including:

  • IP Address: Your internet protocol address.
  • Browser Type: The type of web browser you are using.
  • Device Information: Information about your device, such as operating system, hardware model, and unique device identifiers.
  • Browsing Data: Pages visited, links clicked, time spent on our website, and referring URLs.

2. Use of Information

We use the collected information for the following purposes:

  • Order Processing and Fulfillment: To process your orders, arrange shipping, and provide order updates.
  • Customer Service and Communication: To respond to your inquiries, provide support, and communicate important information about your account or orders.
  • Account Maintenance: To manage your account, personalize your experience, and remember your preferences.
  • Marketing and Promotional Purposes: To send you newsletters, special offers, and other marketing communications. You can opt-out of these communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Website Improvement and Analytics: To analyze website traffic, identify trends, and improve our website’s functionality and user experience.
  • Legal Compliance and Fraud Prevention: To comply with legal obligations, prevent fraud, and protect our rights and the rights of our users.

3. Information Sharing

We may share your information with the following parties:

  • Service Providers and Processors: We share information with third-party service providers who assist us with payment processing, shipping, marketing, data analytics, and other services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: (If applicable) We may share information with business partners who offer products or services that may be of interest to you. We will only do so with your consent.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic.

Types of Cookies

  • Necessary Cookies: These cookies are essential for the website to function properly. They enable you to navigate the site and use its features.
  • Functional Cookies: These cookies allow the website to remember your preferences and provide enhanced functionality.
  • Analytical Cookies: These cookies track website traffic and usage patterns. We use this information to improve our website’s performance and user experience. Examples include Google Analytics.
  • Targeting Cookies: These cookies are used to deliver targeted advertisements based on your interests and browsing history.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Refer to your browser’s help documentation for instructions on how to manage cookies.

Third-Party Analytics Tools

We use Google Analytics to track website traffic and usage. Google Analytics uses cookies to collect information about your browsing activity. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookie Retention

The length of time a cookie remains on your device depends on the type of cookie. Session cookies expire when you close your browser. Persistent cookies remain on your device for a longer period, as specified in the cookie settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption Protocols: We use encryption to protect sensitive information transmitted online.
  • Secure Payment Processing: We use secure payment gateways to process payments.
  • Staff Training and Access Controls: We train our staff on data security best practices and restrict access to personal information to authorized personnel only.
  • Data Breach Notification Procedures: In the event of a data breach, we will notify affected users as required by law.

Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Customer Rights

You have the following rights regarding your personal information:

  • Right to Access: You have the right to access the personal information we hold about you.
  • Right to Correct: You have the right to correct inaccurate or incomplete information.
  • Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy.

9. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of our relationship with you.
  • Whether there is a legal obligation to retain the data.
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: